Customer Service Solutions
About
We’re in business to match your Customer Service & Experience with your company vision.
Anouk Steenbruggen
Founder
Our aim is to make sure that your customers always can rely on good customer service. We understand that your company is growing and evolving rapidly and that therefore your needs and challenges in Customer Service & Experience may change over time. That’s why we offer tailored solutions that align with your ambitions along the different phases of your organization. We want to build a sustainable long-term relationship with you in which we are your go-to challenge solvers when it comes to Customer Service & Experience.
Services
Team
Meet a few of our Customer Service superstars
“As a project manager for Stone&Bridges, I always work from a customer-first approach. I find ways in how to match this with our clients brand vision and from there on create projects to come towards our end goal.”
“Thanks to Stone&Bridges I got the opportunity to work for one of my dream brands, Patagonia. The communication, support and flexibility I experience while working make it a great organization to work for.”
"I love working with customers and making them happy. Since I’ve started at Stone&Bridges I get the opportunity to help different customers in different fields and industries. That makes it diverse and exciting."
“Working at Stone&Bridges really helped me get back on my feet in Amsterdam. The hiring process was straightforward and the assignments are varied.”
"I just started on a new assignment at one of my favorite brands. Really excited to learn more and contribute to the team!"
“Learning is the key to success. With years of experience within the service field, we train and help organizations improving their Customer Service and Experience by giving them tailored trainings and coaching.”
"We’re one big team although we work for different clients of Stone&Bridges. The atmosphere is nice and my colleagues are always fun to work with. Our last team drinks were a lot of fun!"
“At Stone&Bridges it’s never boring. One month you’re working in fashion, the other month your working in flowers. Always with one aim, making the experience simple and comfortable for the customer.”
“What I like about this organization is that we are constantly challenged to become better. Learning and improving is key within Stone&Bridges. I feel supported in my ambitions to grow.”
"In the last year I did several assignments at Stone & Bridges. It's great that at each assignment you learn about a new industry or product which keeps the work interesting and exciting."
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"It's nice to be part of two teams, my team at the assignment and my team at Stone & Bridges. During the week I always switch between the two offices which gives me a lot of energy."
"Next to English, I can speak my mother tongue French at work, which is cool. Hope to add Dutch soon!"
“As a project manager for Stone&Bridges, I always work from a customer-first approach. I find ways in how to match this with our clients brand vision and from there on create projects to come towards our end goal.”
“Thanks to Stone&Bridges I got the opportunity to work for one of my dream brands, Patagonia. The communication, support and flexibility I experience while working make it a great organization to work for.”
"I love working with customers and making them happy. Since I’ve started at Stone&Bridges I get the opportunity to help different customers in different fields and industries. That makes it diverse and exciting."
“Working at Stone&Bridges really helped me get back on my feet in Amsterdam. The hiring process was straightforward and the assignments are varied.”
"I just started on a new assignment at one of my favorite brands. Really excited to learn more and contribute to the team!"
“Learning is the key to success. With years of experience within the service field, we train and help organizations improving their Customer Service and Experience by giving them tailored trainings and coaching.”
"We’re one big team although we work for different clients of Stone&Bridges. The atmosphere is nice and my colleagues are always fun to work with. Our last team drinks were a lot of fun!"
“At Stone&Bridges it’s never boring. One month you’re working in fashion, the other month your working in flowers. Always with one aim, making the experience simple and comfortable for the customer.”
“What I like about this organization is that we are constantly challenged to become better. Learning and improving is key within Stone&Bridges. I feel supported in my ambitions to grow.”
"In the last year I did several assignments at Stone & Bridges. It's great that at each assignment you learn about a new industry or product which keeps the work interesting and exciting."
"It's nice to be part of two teams, my team at the assignment and my team at Stone & Bridges. During the week I always switch between the two offices which gives me a lot of energy."
"Next to English, I can speak my mother tongue French at work, which is cool. Hope to add Dutch soon!"
See cases
In the last few years we were able to be a part of the journey our clients experienced when scaling up, expanding internationally or professionalizing their operations. Learn more about our recent work below.
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Making Veloretti’s CS as comfortable and innovative as their bikes.
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Supplying talented & trained CS heroes during Patagonia’s peak periods.
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Prepping for exponential international growth through coaching.
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Scaling up Tony's Customer Service team during the Holiday Season.
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Setting up Fest's CS department to reach scalability, efficiency and international expansion.
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Matching Daily Paper’s CS with their brand vision whilst focusing on international expansion.
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Building Bloomon’s CS foundation and scaling it to 5 countries.
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Filling the missing pieces for Filling Pieces' customer service department.
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Clients
We want to build a sustainable long-term relationship with you in which we are your go-to challenge solvers when it comes to Customer Service & Experience.
Cases
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